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Sheena Hensen

Customer Success Manager

Customer Success

Sheena is a Customer Success Manager for Webex within the US Commercial space. She’s passionate about enabling customers to be successful with Webex and helping them transform their business. She brings over 5 years experience with Cisco products from working in Cisco’s customer advocacy labs to Telepresence TAC to Webex Customer Success. In her spare time she’s interested in network security, spending time with her family, all things Harry Potter, traveling, and being a Disney fanatic.

Articles

December 20, 2019

2

COLLABORATION

The CSM of Webex Adoption Past, Present and Future

Customer Success Blog Series The Customer Success Blog Series highlights Customer Success Managers (CSM) and their Customers where we spotlight a Customer Success Story. Learn how Cisco’s collaboration technology is making positive organizational impacts, solving real-life business challenges and ca…